I have moved from SKY to virgin TV and from then onwards the picture quality on my TV is very bad, its even worse when I watch add on channels. I was misguided by the Virgin support team member and made me upgraded to 200 Mbps from 50 Mbps stating that the quality would improve, but it didn't.
Thank you for your post and coming into the Community, welcome in
I'm sorry to read about the picture quality and it not being on par on what you'd like. I have been into the account and can see that the TV services are looking really well at the moment. Can you tell me if this is something that is still ongoing?