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jackfitz1
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Message 1 of 6
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BT sport HD1

I have just switched on to watch football and all I have is "this channel is unavailable, anyone else having this problem ? I am also getting fed up with my tivo box having to switch it off and on every couple of days.
Regards Jack
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zilch
Fibre optic
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Message 2 of 6
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Re: BT sport HD1

Just checked this channel for you and my reception is fine - hope it's available for you now(?)
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jackfitz1
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Message 3 of 6
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Re: BT sport HD1

Nope still no reception.
Regards Jack
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zilch
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Message 4 of 6
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Re: BT sport HD1

Perhaps best to phone the fault as it could be a signal issue to your box.
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Message 5 of 6
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Re: BT sport HD1

Hi there Jackfitz1, 

 

I'm really sorry to hear that you're having issues viewing BT Sport 1 HD at the moment, and I'd really like to help you out here. 

 

I've run some testing on your TiVo® and can see some issues that will require a technician to call out, so I'll send you a private message in order to get things moving. Please look to the top left of this page where you'll see a red envelope icon. Click on this and you'll see my message. 

 

Many thanks and apologies once again. 

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Message 6 of 6
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Re: BT sport HD1

Hi there Jackfitz1, 

 

Just thought I'd check to see if you've been able to view my private message from yesterday as I've yet to get a reply. 

 

Should you wish for me to arrange a technician to call out please let me know. 

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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