Menu
Reply
  • 11
  • 0
  • 0
redbutton
Joining in
386 Views
Message 1 of 22
Flag for a moderator

BT Sports Europe Red Button

BT Sports Europe Red Button doesn't work!?

I have every other BT Sports channels and tonight I wanted to watch some other Champions League football other than the main Manchester games but when I click on the red button it doesn't work.

I have been on the phone to Virgin Media technical Customer Services for the last half hour and no response!

Unbelievable, if someone can please help me?
0 Kudos
  • 34
  • 0
  • 4
colin_c
On our wavelength
353 Views
Message 2 of 22
Flag for a moderator

Re: BT Sports Europe Red Button

You get this sorted?

Red button was working fine for me last night on that channel.
0 Kudos
  • 11
  • 0
  • 0
redbutton
Joining in
349 Views
Message 3 of 22
Flag for a moderator

Re: BT Sports Europe Red Button

No it is not sorted!

After been on the call to Virgin Media technical team for about an hour they don't know why it's not working either.

I was so excited to be able to watch some other teams Champions League game last night, so disappointed.
0 Kudos
  • 34
  • 0
  • 4
colin_c
On our wavelength
346 Views
Message 4 of 22
Flag for a moderator

Re: BT Sports Europe Red Button

That's a joke. Do you have the HD channels?

I'm sure you did, but did you try red button on BT sport 1, 2, Europe and ESPN (if that has a red button) ??

Is the red button icon showing up on any of the channels?
0 Kudos
  • 11
  • 0
  • 0
redbutton
Joining in
341 Views
Message 5 of 22
Flag for a moderator

Re: BT Sports Europe Red Button

I'm very annoyed that couldn't able to watch mu team playing instead spent all night to Virgin Media technical team to sort it which they couldn't anyway!

I tried every sport channels red button and neither of them worked! Apparently Red Button only works with SD channels.
I have HD channels, yes.

To say I'm disappointed is an under statement!
0 Kudos
  • 34
  • 0
  • 4
colin_c
On our wavelength
328 Views
Message 6 of 22
Flag for a moderator

Re: BT Sports Europe Red Button

That's not true, I go on the red button on HD channels all the time and did last night via BT sport Europe HD.
0 Kudos
  • 11
  • 0
  • 0
redbutton
Joining in
324 Views
Message 7 of 22
Flag for a moderator

Re: BT Sports Europe Red Button

I am not lying here!

I have my friends also on Virgin Media watching the football with red button and they were watching it fine but I couldn't

Virgin Media technical team couldn't resolved it either and they are fully aware of it!
0 Kudos
  • 2.69K
  • 157
  • 363
ozsat
Trouble shooter
288 Views
Message 8 of 22
Flag for a moderator

Re: BT Sports Europe Red Button

Tried this Wednesday evening and had no problems

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
0 Kudos
  • 11
  • 0
  • 0
redbutton
Joining in
276 Views
Message 9 of 22
Flag for a moderator

Re: BT Sports Europe Red Button

That's fine Virgin Media technical team sending an engineer to sort it out.
0 Kudos
  • 34
  • 0
  • 4
colin_c
On our wavelength
269 Views
Message 10 of 22
Flag for a moderator

Re: BT Sports Europe Red Button

I wasn't saying you were lying, was saying whoever told you red button only works on SD channels was wrong.
0 Kudos