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sillsy86
Joining in
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BT 1 HD issue

Hi all

My BT1 HD channel buffers and pauses every Saturday without fail. BT HD 2 is absolutely perfect as are the other BT HD channels. Other HD channels are working fine too. Just BT HD 1 doesn't work. I have to use BT1 SD.

Anyone else have this issue?!

Cheers
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ozsat
Trouble shooter
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Re: BT 1 HD issue

Not here - suggest you 'phone up and get your signal levels checked

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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Moderator
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Re: BT 1 HD issue

Hi sillsy86,

 

Thanks for posting and I'm sorry to hear you're experiencing some trouble with your BT1 HD channel. 

 

I've run some checks for you and I'm not seeing any issues with signals that could be causing this. Something I wanted to clarify was is this happening on both of your DTV box's? I've refreshed the TiVo® from this end and I would like you to switch it off by the plug for around 5 minutes when you get the chance. We can then see how it performs going forward. 

 

Let us know how you get onSmiley Happy

 

Kind regards

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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