Why am I not receiving a picture when I want to watch BBC iplayer but can get sound?
What your trying to watch might be corrupted from the source or CDN.Have you tried watching other programs to see if you get the same problem? Maybe try another browser or update flashplayer?
Welcome to the forums
I just wanted to pop by and see how things are today with the BBC iPlayer? If the issue is still happening today, let me know and I can help check this out for you.
If you can let me know if you have tried powering off/on the box to refresh things that would be great.
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