Thanks for coming by and I'm sorry to hear that the BBC iPlayer App isn't loading very fast for you.
I'll be happy to help check this out for you.
Can you please confirm if your box is turned on at the moment? At present when I try to check the status of the box I can't get all the details as it shows as 'offline' currently. Once confirmed, I can check further for you.
I look forward to hearing form you.
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