I'm aware of where to find the channels, but it doesn't help with the iplayer issue. After a long, long wait it displays a "Check your internet connection" message. As fas as I can tell our internet is okay, e.g. posting on this forum with no problems.
An additional issue with the latest update is that for certain shows when exploring them the "upcoming" option does not match the "episodes" option. E.g. NCIS Los Angeles if we select Episodes only series 3 is highlighted as having any showings. If we go in via the upcoming option it lists a the episodes in series 3 as well as some series 1 and series 6 episodes.
Why is it so cumbersome? other TV systems don't need you to be on a different channel. I now can get the red button streams but it's unbearably slow to load. Not impressed - am I doing something wrong?
Lemonyrose wrote: Why is it so cumbersome? other TV systems don't need you to be on a different channel. I now can get the red button streams but it's unbearably slow to load. Not impressed - am I doing something wrong?
you don't have to be on another channel to use the Red Button - the channels mentioned are the actual streams that you would "Red Button" your viewing on, they're actual record-able channels though with only a few days left their content is starting to wane.
the Red Button uses the TiVo internal modem over the older broadband Docsis 1 spec whereas your VM broadband hub runs on Docsis 3. a suspect Red Button experience can indicate an issue on the Docsis 1 side of things, make sure VM have checked your connection to the network thoroughly.