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anoldclone
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BBC Iplayer constantly buffering on TiVo

Cannot watch anything on Iplayer as it just constantly buffers on TiVo. Pay for 150mbps service and Netflix etc works perfectly but I have to resort to mirroring from my iPad via an Apple TV box if I want to watch anything from BBC IPlayer.
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Parrotperson
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Re: BBC Iplayer constantly buffering on TiVo

Ok. First of all the TiVo has its own 10mb connection so has nothing to do with your BB speed

if everything else is ok then I'm guessing the problem is with the iplayer app which is supplied to virgin by the BBC. And is awful. Slow, clunky hard to use. Over utilised I'm guessing so hence your (and a lot of other people) problem 

I've complained to the BBC only to get the 'oh really! We think it works beautifully ' reply! 

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Forum Team
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Re: BBC Iplayer constantly buffering on TiVo

Hi anoldclone,

 

Thanks for taking the time to post on the Forum. I'm sorry to hear that your iPlayer service is so poor via the TiVo box. It's great to see that Parrotperson was able to give you more information about this issue.

 

I have run testing to your TiVo and there are no issues reporting back from the box. I can see that over the last few days that our technicians have been working to resolve an issue with all TiVo service apps. This fault has now been cleared. I have sent new signals to your box, please reboot the TiVo and see if this improves the issue. 

 

Please let me know if this improves your iPlayer service via the TiVo.

 

Kind regards,


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anoldclone
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Re: BBC Iplayer constantly buffering on TiVo

Thank you for your attention. The problem seems to be resolved.


Terri_P wrote:

Hi anoldclone,

 

Thanks for taking the time to post on the Forum. I'm sorry to hear that your iPlayer service is so poor via the TiVo box. It's great to see that Parrotperson was able to give you more information about this issue.

 

I have run testing to your TiVo and there are no issues reporting back from the box. I can see that over the last few days that our technicians have been working to resolve an issue with all TiVo service apps. This fault has now been cleared. I have sent new signals to your box, please reboot the TiVo and see if this improves the issue. 

 

Please let me know if this improves your iPlayer service via the TiVo.

 

Kind regards,


 

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Re: BBC Iplayer constantly buffering on TiVo

Hi anoldclone,

 

Thank you for getting back to me. I'm glad to hear that your iPlayer is working better for you now.

 

Please feel free to get back in touch if you have any further problems.

 

All the best,


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anoldclone
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Re: BBC Iplayer constantly buffering on TiVo

Well, here I am again with BBC IPlayer buffering every five seconds. I am so cheesed off with this expensive service that doesn't work reliably, I will switch to another supplier!

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Re: BBC Iplayer constantly buffering on TiVo

Hi anoldclone,

 

I have replied to your separate post concerning this issue here.

 

Hope to hear back from you soon,

 

Nat_J


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