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clive_smith
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BBC 1 (101) Pixelation problems

Hi There.

 

Are there any issues with BBC on Channel 101 at the moment? We have been getting a few pixelation problems but it became unwatchable due to picture break up last night and the problem is still there now. Primarily just seems to effect BBC1 on channel 101 but some problems with BBC 2 on 102 as well.

 

I have tried a full reboot of the Tivo box but the problem persists.

 

Cheers.


Clive

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Forum Team (Retired) BenD_H
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Re: BBC 1 (101) Pixelation problems

Hi Clive,

 

Thank you for the reply here and posting, welcome back Smiley Happy

 

I'm sorry to learn about the pixelation on the BBC channel. I've been able to see this happening on the TiVo and I can see that the Upstream power levels on the TiVo and Super Hub are in effect.

 

I have checked to see if there's any outage in the area however there are none currently.

 

I'd like to arrange an engineer visit, I've sent you a 'Private Message', you can find this by clicking on the little blue envelope near the top right of the page.

 
Get back to me when you can.
 
Ben
 

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Forum Team (Retired) BenD_H
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Re: BBC 1 (101) Pixelation problems

Hi Clive_smith Smiley Happy

 

Thank you for taking the time out to visit the Community.

 

I can see that you've had some help today and would love to know how it all went? 

 

If there's anything that the Team or I can do in the future, please let one of us know Smiley Happy

 

Take care.

 

Ben


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clive_smith
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Re: BBC 1 (101) Pixelation problems

Hi Ben.

All sorted thank you.

The engineer arrived at the start of his time slot and called me about 10 mins before he arrived.

Very efficient very polite.

You have a very happy customer.

Cheers.

Clive

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Forum Team (Retired) BenD_H
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Re: BBC 1 (101) Pixelation problems

Hey Clive Smiley Very Happy 

 

Thanks for coming back and letting the Team and Community know Smiley Happy

 

That's fab that this is sorted for you, if you would like any additional help in the future please let me know in the future Smiley Happy

 

All the best and  take care.

 

Ben


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