Menu
Reply
  • 4
  • 0
  • 1
helenr51
Tuning in
197 Views
Message 1 of 5
Flag for a moderator

Area reference number for Ayr, Scotland

How do I find my area reference number as I can't access help until I have it

0 Kudos
Reply

Helpful Answers
  • 14
  • 1
  • 2
Jimpim
On our wavelength
271 Views
Message 4 of 5
Flag for a moderator
Helpful Answer

Re: Area reference number for Ayr, Scotland

They keep that a secret, engineer told us it was 01 for us here in Troon, they give you an 8 digit account then require a 9 digit for signing in, apparently you put a 0 at the start.


All Replies
  • 240
  • 15
  • 55
steelysteph
Superfast
191 Views
Message 2 of 5
Flag for a moderator

Re: Area reference number for Ayr, Scotland

Can you access 'My Virgin Media'? The area reference is at the top of the page under your account number.

0 Kudos
Reply
  • 4
  • 0
  • 1
helenr51
Tuning in
144 Views
Message 3 of 5
Flag for a moderator

Re: Area reference number for Ayr, Scotland

I couldn't access that either as you need the area number for that too but my husband went round the neighbours and managed to find out from one of them!
0 Kudos
Reply
  • 14
  • 1
  • 2
Jimpim
On our wavelength
272 Views
Message 4 of 5
Flag for a moderator
Helpful Answer

Re: Area reference number for Ayr, Scotland

They keep that a secret, engineer told us it was 01 for us here in Troon, they give you an 8 digit account then require a 9 digit for signing in, apparently you put a 0 at the start.

  • 4
  • 0
  • 1
helenr51
Tuning in
133 Views
Message 5 of 5
Flag for a moderator

Re: Area reference number for Ayr, Scotland

Thanks for your help Smiley Happy