Hi - I get this error message for Netflix, YouTube and MusicOnDemand if I try to navigate to any of those apps via the Search and Browse option fron the Home menu on TiVo. But if I try to get onto Netflix via the Apps menu option it works OK (very slow to load up but OK once I loaded), Why is this? And when will it be fixed?
I am sorry that you have been experiencing these issues when attempting to load these apps, I have been able to locate your account from your forum credentials, and have run some testing on you TiVo®.
I was unable to locate any issue with the signal strength which would normally cause this issue, so I have sent some signals to your TiVo® which may resolve this issue. I would suggest that you try again, and if you still get the same issue, please reboot the TiVo® and then wait five minutes and try again, should you still be experiencing this issue please let me know.
Welcome to the community and thanks for posting. I'm sorry to hear you're receiving the A01 error message.
I've managed to locate your account to run some tests. I'm seeing the TiVo® box offline at the moment so unable to test the signals. I've readjusted some signals so could you please check again when the box is back on.
Are you able to confirm what apps you're trying to use? Are you continuing to have the same fault after the reboot?