Menu
Reply
  • 4
  • 0
  • 0
Cath1975
Joining in
824 Views
Message 1 of 10
Flag for a moderator

Anyone else keep getting a beep between every advert?

We had tivo installed afew weeks ago and ever since we get a beep between EVERY advert. It's so annoying. Any ideas how to fix this or is it an issue with the tivo box?

 

Thank you!

0 Kudos
  • 522
  • 48
  • 124
GarethF
Rising star
789 Views
Message 2 of 10
Flag for a moderator

Re: Anyone else keep getting a beep between every advert?

Not noticed this as I fast forward through adverts BUT only obvious thing that springs to mind is, do you have Audio Description turned on?, is it something in the AD feed of a channel?

 

Press Info on live TV, down to the speaker icon and will tell you what audio track you're tuned to

0 Kudos
  • 4
  • 0
  • 0
Cath1975
Joining in
764 Views
Message 3 of 10
Flag for a moderator

Re: Anyone else keep getting a beep between every advert?

I've just checked and AD is off. Thank you for trying to help.
0 Kudos
  • 13.68K
  • 561
  • 959
Forum Team
Forum Team
695 Views
Message 4 of 10
Flag for a moderator

Re: Anyone else keep getting a beep between every advert?

HeyCath1975

 

I'm really sorry to learn about your TiVo beeping like this, does this happen on all or certain channels?

 

Thanks for checking the Audio Description, do you have any sound systems set up to the TiVo or are you listening through the TV Speakers? 

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
  • 4
  • 0
  • 0
Cath1975
Joining in
659 Views
Message 5 of 10
Flag for a moderator

Re: Anyone else keep getting a beep between every advert?

Hi

 

We only have tv connected, no other sound system. It is ok when watching through AV1 but when HDMI is selected we get the beeps on adv changes. Engineer set it up for HDMI but obviously didn't notice the beeps! Really weird. Happens on all the channels that have adverts.

 

Thanks

Cath

0 Kudos
  • 13.68K
  • 561
  • 959
Forum Team
Forum Team
631 Views
Message 6 of 10
Flag for a moderator

Re: Anyone else keep getting a beep between every advert?

Hi Cath

 

Thanks for the response, it's a long shot but I don't suppose you have a portable TV to test this on do you?

 

I've requested some more information regarding this issue and I'll be in touch as soon as I hear back.

 

Talk soon

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
  • 1
  • 0
  • 0
SteveRD
Just joined
461 Views
Message 7 of 10
Flag for a moderator

Re: Anyone else keep getting a beep between every advert?

I have a new tivo box and the beeps are driving my family mad.

Can somebody at Virgin please sort this out!

We have started pausing at the start of the adds then fast foward through - probably not what the advertisers pay for!

Please sort it - someone!

0 Kudos
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
431 Views
Message 8 of 10
Flag for a moderator

Re: Anyone else keep getting a beep between every advert?

Hi SteveRD

 

Thank you for coming to the Community for the first time Smiley Happy

 

I'm sorry to hear that this is something that is unpleasant, I'd certainly love to help out here. 

 

I would like to ask a few questions to help out here, can you please try:-

 

  • AV1 and 2 if possible.
  • All HDMI channels 
  • A different HDMI cable
  • running the Audio in PCM.
  • Replicating this on different channels, (if not already done).

 

Many thanks and please let me know what results you have.

 

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 1
  • 0
  • 0
Skeltz1974
Joining in
358 Views
Message 9 of 10
Flag for a moderator

Re: Anyone else keep getting a beep between every advert?

Hi could you pass on the help as same issue since installing yesterday

 Cheers 

0 Kudos
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
337 Views
Message 10 of 10
Flag for a moderator

Re: Anyone else keep getting a beep between every advert?

Hi Skeltz1974,

 

Thank you for taking the time to write to the Community, it's great to meet you Smiley Happy

 

I can see you've dropped in with the same issues as others in the thread, I would just like to ask if you've been able to try some or all of what I've been able to write?

 

Keep in touch and have a fab day Smiley Happy

 

Ben 


Who's who? Find out more about our community members. Good folk to know


0 Kudos