An update tomy problem - promised via status check that it would be fixed by 1030 today - now passed
SACK THE ENGINEERS - THEY CAN'T FIX ANYTHING. Service status notice has promised several times for a fix, the 1030 deadline of today has now poassed n(29+ hours since I first noticed the problem - now promised as 1735 today.
Re: An update tomy problem - promised via status check that it would be fixed by 1030 today - now passed
A forum Policeman, always is one on every one.
My rather cryptic first post, did not convey the full "experience" of messages I was being given via service status reports. The first message rea that the problem was beinf worked on - which suggested that engineers were there. The second message, that final tests were being carried out and that it was expected to be fixed by a certain time. The next message said that - we are aware of the problem and engineeres are on the way and it is hoped to fix this by a certain time. Subsequent messages followed on as per the above routine upto a final test. Followed by - engineers are on the way.
See what I mean Mr Policeman - they had apparently attended twice and failed to fix the problem.
As you can gather from the evidence in front of your eyes, Mr Policeman, I am new to these forums and was angry and frustrated when I posted. Fortunately your attitude was not repeated by a Team Member who replied before you, who actually could see the anger and frustration I was conveying.
Anyway, I have posted a second question - not yet answered. As a real but retired Police Officer, I have come to the conclusion that the service status reports I received were totally wrong in context. Having given up any hope of the problem being fixed, I decided to do a complete reset of my Tivo box and this cured the problem!!
The problem reported on my screen and via these reports was quite wrong in that this appears to have been a personal problem assocciated with my box and NOT the service in the area?? So why such reports?