had a private message from one of your guys/girls
about arranging engineer to fix my tivo box.
i sent time and date, and account no as requested.
the date has now past, still no answer, whats going on !!
Also, internet speed down to 10mb , should be 200mb
the phone line is the only thing that works properly !!!
why am i still paying you money ??
YOU SHOULD BE PAYING ME FOR STAYING WITH VIRGIN !!!
(WHICH I WILL NOT BE FOR MUCH LONGER)
if you want action call 150 -this is a discussion forum not an official help line
Hi there icecoldme,
I do apologise that you did not get a reply to that message, I sent you a private message yesterday in order to get things moving on this, if you could reply to that I can make the necessary arrangements.
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