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654321
Tuning in
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A01 - RED BUTTON ERROR !!

No Europa League games for me tonight. Same happening on Sky red button services as well! This is been going on a while and I'm getting sick of it.

The service isn't fit for purpose, TiVo wasn't any good in the first place but now it's gone completely to the dogs.

THIS HAS BEEN GOING ON FOR WEEKS, SORT IT OUT! AND DON'T TELL ME TO REBOOT THE BOX **bleep**!

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Parrotperson
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Re: A01 - RED BUTTON ERROR !!

So it's been going on for weeks. What did they say when you rang in to report the fault?

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Forum Team
Forum Team
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Re: A01 - RED BUTTON ERROR !!

Hi 654321,

 

I'm sorry that you have been experiencing ongoing issues with your TiVo service. 

 

There is a known issue in your area that our engineers are working to resolve. 

 
Fault Reference: F004292963
Details: Customers may find that their Catch Up TV and TV On Demand is not working on your Virgin TV or TiVo® service at the moment.
 
Apologies for the inconvenience this causes.
 
 
 
 

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