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Noel74
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6096 error code- sky on demand movies

Hi,

 

Just watching a movie tonight, got the 6096 code. Had to restart movie twice and fwd to where we had last watched it.

 

Is this a common problem?

 

N

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Forum Team (Retired) BenD_H
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Re: 6096 error code- sky on demand movies

Hi Noel74,

 

Welcome into the Community, it's great to see a new face Smiley Happy

 

I am sorry to read about the recent error when trying to watch a movie. I have been into the account and I can clearly see an issue with some of the downstream power levels on the TV and also on the broadband. I would like to sent out an engineer to help bring the services back online and if you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy

 

Speak to you soon.

 

Ben


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