Thanks for your post and apologies to hear that you haven't yet received your refer a friend credit. I've taken a look at the account and I'm not seeing any link from your account to show a referral has been made.
We'll need to look a little deeper into this so please give us a call on 150 / 0345 454 1111. We can take details of the referred account and work backwards from there
Let me know how the call goes and by the way, welcome to the Community!!
Kath_F Forum Team
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