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4No picture on hdmi

New tv last week, connected tivo via hdmi for first time. No problems until tonight - no picture via hdmi, although menus available, and very intermittent sound on some channels. Scart connection works fine. Have tried two hd leads and both hd ports on tv. What's going on?

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Re: No picture on hdmi

Hi ancistrus88


Welcome to the Community, I'm so sorry to learn about the problems with your TV service at the moment. 


I've not been able to locate your account to to take a closer look at this from our end unfortunately, so I'm able to do that could you respond to the private message I've sent with the requested information? 


You can view the message by clicking the purple envelope on the top right of this page. 


Look forward to hearing from you


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