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Sootys
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319 error

The message "this service is unavailable" 319 error keeps coming up when I am trying to buy a movie or movies that I am subscribed to. 

I was told when I rung 150 that this is affecting the whole of the uk. Is this correct?

this has been going on since last weekend when they told me the same story!

 

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Treccle
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Re: 319 error

Having the same problem.. either error 319 or 407. Rang last week and was told it would be fixed the day after by 9am. Ringing VM again now, and won't be happy with the 'it will be fixed by 9am tomorrow' answer!
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Treccle
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Re: 319 error

I rang.. service will be fixed by 3pm tomorrow! On the plus side VM will text me when it is fixed. Not sure I believe them though, feeling fobbed off again.
I almost changed to Sky in December and I've been with cable since it started as Cable and Wireless so many moons ago, as we the first area to get it.. slipping service levels with VM may tip my decision to move!
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Sootys
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Re: 319 error

Exactly the same errors and still waiting for a text from virgin. I will be ringing for compensation or change to sky tomorrow I'm out of contract so no big deal about changing. 

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