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steveqae
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2nd Tivo Box

I have 2 Tivo boxes, one of which I do not use. My question is, am I being charged for the second box, if so can I return this?

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Superuser
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Re: 2nd Tivo Box

If the 2nd box is active (ie. connected to VM's network & you are able to view channels on it), then you are paying for it. Ring customer services & have it removed from your account. Even if its not on your account anymore, it should be returned to VM as its their property.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Forum Team
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Re: 2nd Tivo Box

Hi Steveqae

 

nodrogds advice is correct, you can also check your service by logging into your My Virgin Media and taking a look at your packageMan Happy

 

I hope this helps

Craig


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