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masefield
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2nd TiVo Box - keep getting code 7011

Have connected second TiVo box after phoning for activation. -keep getting error code 7011. Had phoned but an engineer is not available until next Wednesday. Is there anything that can be done before then?

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Forum Team (Retired) BenD_H
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Re: 2nd TiVo Box - keep getting code 7011

Hi Masefield,

 

Thank you for coming in and posting again, welcome back Smiley Happy

 

I've had a look into the TiVo boxes and I can see an issues right away, so sorry about this. I have been able to see that the box is not connecting to the network and would need an engineer. I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
 
Stay in touch and I hope you're enjoying your Monday afternoon Smiley Happy
 
Ben


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