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masefield
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2nd TIVO Box

I sometime ago had a second Tivo box installed, which I must admit did not work, which suggested an engineer call but I never got round to arranging it. I have tried it again today and the 2nd box is now working. I thought that the services received would be the same as my main box - but on flicking through the channels I don't appear to have all the Sports HD channels but I do have the HD movie channels. Please could someone look into the issue. Many thanks.
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Superuser
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Re: 2nd TIVO Box

Quickest way to a resolution is to give them a ring Smiley Happy


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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Forum Team
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Re: 2nd TIVO Box

Hello masefield,

 

Thanks for posting in the community Smiley Happy

 

I'm sorry, I can see that the sports HD channels have not been added to the second box so I have amended this and sent the hits down to the box so if you could reboot and let me know if the channels have come back please.

 

Looking forward to hearing from you

Rose
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masefield
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Re: 2nd TIVO Box

Hi Rose

Thanks for the post. I have rebooted the second TiVo box but they are still greyed out.

Andrew

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Forum Team
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Re: 2nd TIVO Box

Hi Andrew,

 

Thanks for getting back to me.

 

When I check your account I can't see any reason why these channels are still greyed out so can I just confirm what channel numbers these are and whether you're missing anything else from the TV guide?

 

Speak to you soon

Rose
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masefield
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Re: 2nd TIVO Box

Hi Rose

Thanks for responding - have checked again today and they are now working ok

Andrew

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Re: 2nd TIVO Box

Hi Andrew,

 

That's great news and if you need any help with anything else just give me a shout.

 

All the best

Rose
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