Broadband
cancel
Showing results for 
Search instead for 
Did you mean: 

Browse the Community

Speed

We like it fast

1016 Posts

Gaming Support

Get support for online gaming setup and connection issues

275 Posts

Email

For all Virgin Media Mail questions.

3111 Posts

Activity in Broadband

email setup

help needed please. I have a new HP desk top with 'outlook' & i cannot set up my emails correctly. I am useless at sorting this out.on my old computer Virgin addresses  are set us as pop3 995 & smpt 465and ntl addresses as imap 993 & smtp 465these do...

Caz by Dialled in
  • 1 Views
  • 0 replies
  • 0 kudos

Unable to reset My Virgin Media Password

I have raised a ticket P012434077 last Wednesday but still nothing has happened to resolve this issue.1. Unable to access email via webmail via My Virgin Media or via MS Outlook.2. Trying to attempt to change the 'My Virgin Media' password fails with...

stanlio by Joining in
  • 104 Views
  • 2 replies
  • 0 kudos

WiFi keeps dropping out

I can watch live TV and recordings but every few minutes whilst watching catch up or Netflix for example I have to reconnect my WiFi. I don’t have this problem upstairs only on my main tv in the living room

Speed hasn’t doubled?

Hey so a while back I switched over to virgin media after being an o2 customer for a long while now and they said that after 14 days (switched back in February) and still nothing? alongside this I’m getting no more then 70mbs on my laptop where there...

Luka_ by Just joined
  • 93 Views
  • 3 replies
  • 0 kudos

Hub 3 has started regularly showing red light

I seem to be having the same issue as https://community.virginmedia.com/t5/Networking-and-WiFi/Re-Red-light-hub-3/td-p/5475794 (where the resolution was an engineer replacing with hub 5). Tried going through the phone but it was sending me down the p...

d219 by Joining in
  • 148 Views
  • 4 replies
  • 0 kudos

Pings are 2-3 times worse after extra TV box installed.

An engineer has just hooked up a new TV box and it's made the pings on my internet connection substantially worse with a spread that is 2-3 times longer.The includes images shows my pings before and after the installation, along with after resetting ...

Pings.png

Resolved! Auto Forwarding

HiNow that I am moving my @ntlworld.com account over to my @gmail.com account, I have enabled auto-forwarding , which seems to work well. However, it only auto-forwards from the date I enabled it. Is it possible to forward "historical" email that is,...