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Speed

We like it fast

931 Posts

Gaming Support

Get support for online gaming setup and connection issues

259 Posts

Email

For all Virgin Media Mail questions.

2998 Posts

Activity in Broadband

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Speed

So angry with VM i have speed issues with my internet and after speaking to VM they say they cant help i logged a complaint that has been ignored C-220424965 posting here as WhatsApp is useless and ignored and so is complaints! Looking at Vodafone , ...

Email not working since 15/04/24

Seems that there a lot of problems being reported since yesterday, 15/04/24, mainly concerned with the SMTP server for outgoing mail. For me, I get: 16/04/24, 23:04:47: SEND - sending mail message(s) - 1 message(s) in queue16/04/24, 23:04:47: SEND - ...

al67 by • Superfast
  • 1787 Views
  • 23 replies
  • 0 kudos

Account and Email

I am unable to change passwords for my Virgin Media Account and my Virgin Media Email. I have tried everything suggested on the forum but to no avail.  Anybody out there got any other suggestions.

Darby261 by • Just joined
  • 39 Views
  • 0 replies
  • 0 kudos

Hub 5 no WiFi

Hi,app prompted me to reset to hub which I have done but the WiFi is no longer visible. Have also done full power down and back on and attempted pinhole reset. No joy. Solid white light on hub bottom right, no other lights visibleCan anyone help?

Cdms811 by • Just joined
  • 47 Views
  • 0 replies
  • 0 kudos

Resolved! wifi connected, but no internet

Hi,Having an issue with some wireless devices saying they are connected but have no internet access whilst having a mostly full signal. for instance, my phone and pc will both be on wifi in the same room, but my pc will say no internet access whilst ...

unable to send emails from emClient for ntlworld.com email account

Hi My emClient email package won't send emails, but will receive. My email address is an ntlworld.com one. I can login to the Virgin web email and send/receive ok. I've tried changing the SMTP settings to some recommended online, but no changeThe err...

appoman by • Just joined
  • 119 Views
  • 3 replies
  • 0 kudos

How to cancel order

Hello, how in this world I can cancel my order [REMOVED] Please don't ask me to phone all your numbers with waiting times of 30mins + and advisors asking me for account details and my last bill amount as its a new installation but they don't care! I ...

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