Broadband

Ring Door Bell Problems

Anybody else started having connection problems to their Ring devices in the last few days?I have 3x devices a doorbell and 2x stick up cameras, had them for a while now and they’ve been working perfectly, then all of a sudden a couple of days ago I’...

Virgin HUB 5 suddenly appears to be blocking Ring Doorbell and PodPoint charger?

Sorry for the vague title, but I don't really know what the issue is and it's driving me mad! I've had the HUB 5 with 1 additional 'Pod' and it's been fantastic, no issues at all. Then all of a sudden this week something changed that has interfered w...

Intermittent internet for months now, impossible to get a hold of someone to help

For months now, even on ethernet, packet loss and latency skyrockets to unusable levels, its become more and more frequent. It has happened almost every day for the past week.I've tried to go through VM contact many times, only to receive a generic m...

Resolved! Email not receiving with Outlook - connection error's

Been using Outlok for ages with no problems at all, then yesterday it suddenly stopped collecting emails along with the 0x800CCC1A error message.I can send but not receive mail.iMap works fine on my phone and Ipad.I followed other replies and set up ...

adding a second TV360 Box

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Email

When I click onto a link on my Virgin blueyonder email and I need to write something my keypad won’t show this only happens when I’m on Virgin

Email dead from this morning

I cannot send or receive emails from my 2 addresses @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...

Some sites not accessible since 16/04

Hello,starting yesterday morning, some websites are not accessible, the most important one being the home of the JIRA app, atlassian.net.This would be the most important one, and is really affecting me since I heavily use it work, and I work from hom...

Email account problem AGAIN!!

My )revious posts will show that following the sudden problem of my wifes email not working. It took 3 weeks of messages on here and countless hours on the phone to get this working again and even then she could only get them on her windows Live mai...

Resolved! Continuously moving and cancelling installation dates

I recently moved home from North London to South London, and decided to carry on with Virgin Media. Big mistake.The initial installation date was 1st April 2024, so far I have had already 2 installation dates cancelled due to “external work not being...

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Ring Door Bell Problems

Virgin HUB 5 suddenly appears to be blocking Ring Doorbell and PodPoint charger?

Intermittent internet for months now, impossible to get a hold of someone to help

Resolved! Email not receiving with Outlook - connection error's

adding a second TV360 Box

Email

Email dead from this morning

Some sites not accessible since 16/04

Email account problem AGAIN!!

Resolved! Continuously moving and cancelling installation dates

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