on 07-06-2011 10:27
Hi, I recently upgraded to 50meg with the Superhub. I am experiencing two minor niggles, both of which can be solved by rebooting the Superhub but should I have to?
I am unable to get into the hub's configuaration page (unless I reboot the hub)
There are 2 iphones that every couple of days lose wireless connection, again rebooting the hub solves this.
With my previous 20meg and D link router there was never a problem.
Anyone any ideas?
on 07-06-2011 12:08
12-06-2011 18:10 - edited 12-06-2011 18:12
The plan was to report back in 7 days, hopefully to say that everything was fine.
Well, access to the router setup has been and still is fine; looks like that problem is solved.
Unfortuntely the 2 iphones lost conection today and I had to reboot the superhub
1 out of 2 isn't that bad though. Still searching for a solution to the iphones.
Just in case anyone else happens across this thread, does anyone know of an email address that I can use to report this. The only online form on the VM website that I can see is to change your package. All attempts to contact to report my problems are met with a 'please phone this number'!
I ought to have said that I had made the changes suggested above ... thanks
on 14-06-2011 21:35
on 16-06-2011 20:44
I just prefer to contact via email; have it in writting then, so to speak.
The iphones here didn't have any problems until the superhub update.
But you are quite right, this is the right place to get answers.