Hi,
I seem to have a problem with my superhub router. When connected to it either by ethernet connection or wireless the connection seems to drop out every few minutes. It has become increasingly unrealiable and I've only had the superhub since october.
Has anyone else had a similar issue? can it be fixed or do I need a new router?
Superhub details:
Software Version "R36"
Hardware Version 2.00
Information
Standard Specification Compliant EU DOCSIS 3.0
Serial Number 2HA31CUL32869
Hardware Version 2.00
Software Version R36
CM Certificate Installed
Network status:
Modem Initialisation
Stage Status
Downstream Acquisition Locked
Primary Frequency 322750000 Hz
DHCP Complete
TFTP Complete
Time Of Day 15:46:53
Security Enabled
Counters T1,T2,T3,T4,Sync,Resets 0, 0, 0, 0, 0, 0
Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 182 322750000 Hz QAM256 4.8 dBmV 42.5 dB 87 0
Locked 179 298750000 Hz QAM256 5.3 dBmV 43.9 dB 51 0
Locked 180 306750000 Hz QAM256 4.8 dBmV 43.9 dB 63 0
Locked 181 314750000 Hz QAM256 5.0 dBmV 43.2 dB 84 0
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 33 45800000 Hz ATDMA 48.5 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
