on 15-02-2012 23:37
My internet's been down for about three days, my status screen is showing Network Access: Denied.
I phoned Virgin and they said there was a local issue, but can the whole area really be down for three days?
Maybe I'm expecting too much, but I'm not sure if I've been fobbed off.
on 22-02-2012 14:13
I have sent you a PM regarding this.
Help and Support Forum Team
on 22-02-2012 14:48
Did you get up update to this as I am in the same area, area 12.
See the following threads of the issues and problems in Solihull and Birmingham for your education:
on 02-03-2012 23:55
on 08-03-2012 08:43
If you are still experiencing difficulties then please post a new thread detailing them, including the information described here and a traceroute to bbc.co.uk, and we'll look into them for you.
Piggy-backing onto an existing thread makes it more difficult for us to assist you initially, and to keep track of any developments. Individual threads reduce the chances of a post 'slipping through the net'.