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Settled in nicely I
pmctaggart
Posts: 12
Registered: ‎18-05-2010

Constantly losing connection

My modem keeps losing connection to the internet randomly.  It will be fine for a few days and then randomly will drop for random periods of time, at random intervals.

 

Yesterday around 2pm it dropped for around 30 secs, came back for a few mins, dropped again for 30 secs and this repeated for over an hour and then the connection was fine.

 

Today the connection drops around 3.45pm, comes back 5 minutes later, goes back down 5 mins later and has been down for 30 mins now and is still down.  Ive tried rebooting the modem and router, no good!  I ran the system check on my connection as sometimes it reassigns me a new IP and that fixes the problem however it says "There is a problem that cannot be repaired automatically, please contact your ISP"

 

My job is heavily dependent on a RELIABLE!!!!! internet connection and my current connection seems to be anything but reliable.  Any help would be appreciated.

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Settled in nicely I
pmctaggart
Posts: 12
Registered: ‎18-05-2010

Re: Constantly losing connection

Connection still down 6 hours later.  GG Virgin

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Knows the ropes I
pbibs
Posts: 327
Registered: ‎19-12-2009

Re: Constantly losing connection

I know it is of no help at all but,  you are not alone. 

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Forum Team
Pete_R
Posts: 4,943
Registered: ‎18-03-2010

Re: Constantly losing connection

Hi PMCTaggart,

 

I'm afraid we're not able to obtain your details from your posting IP.  As a result I've sent you a PM to request further information so we can look into this for you.

Regards,

Peter Rafferty

Help and Support Forum Team


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