08-03-2011 12:36 - edited 08-03-2011 12:41
I have recently had the superhub installed and my upload speed has reduced, Could somebody please have a look and see if they can find any reason for the slow speeds. I have unticked both firewall features and Ip flood detection.
Last two tests:
Sometimes the speed is around 0.50
Thank you for any help
on 09-03-2011 09:41
theres a load of threads on this appearing, I have same issue your upload should be double what it is http://i146.photobucket.com/albums/r258/couchie_01
on 10-03-2011 16:36
Thanks for replying stratoc568,
I was wandering if you got the problem fixed?
Do i call 150 for somebody to fix it from the VM end or do they send an engineer out?
10-03-2011 17:02 - edited 10-03-2011 17:04
I've seen many other posts regarding the upstream rate which appears to be yet another problem with the superhub.
There are a lucky few who have managed to get a 50Mb modem as a replacement and it's fixed the problem straight away. They are very few and far between though and by no means guaranteed you'd get one.
Thankfully I had my 50Mb before this superdud was released so have had no problems.
As there are many that don't have a problem with it I can only assume there is a "big" bad batch of superduds out there.
Either that or there is a firmware problem relating to the kit at the UBR you are connected to.
Whatever I'm off to Infinity next month so I'll be able to report on how that performs as opposed to VM. Should prove interesting.
If you want to ring in call 0800 052 0431 and hope for UK support (mornings seem to be best).
10-03-2011 18:15 - edited 10-03-2011 18:20
hi, no have decided to live with it. it hasnt disconnected since it was installed, and everyone i know at work has the same problem, i am getting just over 1 meg up and over 30 down and ping doesnt go over 20, im happy with this, and don't want to swap for one that may disconnect or need reboots, due to the number of hubs doing this im guessing it's a sensitivity issue, also guessing maybe fixed by fireware?
|Current System Time:Thu Mar 10 18:18:19 2011 |
on 14-03-2011 17:35
on 17-03-2011 13:57
We are currently looking at how the Superhub interacts with certain types of network router and if this could possibly be reducing upload speeds.
As and when we get further information we will make it available to you.
Help & Support Forum Team
If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.
If you are new to the forum, please remember to search the forum before posting your question.