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Activity in Broadband

Resolved! server unreachable on e-mail

I have been getting the server unreachable on my ntlworld.com accountan idea what is causing this and solution if any

x15 by On our wavelength
  • 413 Views
  • 7 replies
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Resolved! I would like my old NTLWORLD email addresses deleting please

I have 3 old ntlworld email addresses that I would like deleting please. They are not linked to my current Virginmedia account so can't do it there. I have tried to log into the old account but my password does not work. 

Nektar by Tuning in
  • 328 Views
  • 6 replies
  • 0 kudos

Help! Secondary email disappeared

Me again sorry!My secondary @ntlworld email account has disappeared, it's not even showing up on the primary account?Up until I reinstalled email client I could send/receive (just no access to webmail)?I've tried accessing from webmail but just stuck...

How to request replacement Hub/router?

Hi: My Super Hub 2 has started acting-up. Does anyone know how to request a replacement?It was in modem mode, but stopped working, so I disconnected all ethernet and performed a full pinhole reset as instructed by the support webpages. This got it wo...

PhilD9 by Settling in
  • 172 Views
  • 5 replies
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When is a blocked email not a blocked email?

Why is it you block someone's email on your Virgin email, and it still lets the them through, even though sometimes its to trash, but sometimes it's to the inbox. You try to block them again, thinking you haven't blocked them in the first place, and ...

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Re: HUB 5x - GSX-PON FTTP - Extermely spikey latency

I am facing the exact same issue in terms of spikes and upload latency. Do you have an update on your situation please? I too am having terrible issues with customer service, constantly giving empty promises and engineers that don't understand my iss...

curtm by Joining in
  • 7 Views
  • 0 replies
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Treadmill causing interference.

Hoping for some help. We work from home and have connected the upstairs office to the router (Hub 5) via a Virgin Media supplied booster. I can't run a ethernet across the house the booster has been a good solution. All been fine till I got a treadmi...