Re: Internet Unusable For 2 Days, South Coast.

d_tox · ‎15-08-2012

Friend of mine who lives in Durrington (5 minutes from me) says he was playing COD4 flawlessly but had some issues in the week where he had to restart his hub multiple times - hes on the 100mb package.

Steve_Brett · ‎16-01-2012

Hi All we are on the case - Thanks to Ravenstar.

Looks like all of you guys are on Lancing 06 cmts, all different cables though. I'm getting the info up top our Network Team now.

Cheers

Kind Regards,

Steve Brett
Help & Support Forum Team

adresch · ‎03-06-2010

Thanks Steve.

Been a frustrating few days.

Hurbster · ‎17-08-2012

I'm from Worthing and am having the same problems. SW:TOR will just cut out with no signal, as will FIFA and Rift. Fifa is on the XBox, others on the pc. This has been like it since the loss of service the other day. In a way I'm glad it's not just me having these problems.

C:\Users\Andy>pathping bbc.co.uk

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
0 Andy-PC [192.168.0.2]
1 cpc15-lanc6-2-0-gw.3-3.cable.virginmedia.com [86.10.162.1]
2 brig-core-2a-ae4-2469.network.virginmedia.net [80.3.65.113]
3 glfd-bb-1a-ae6-0.network.virginmedia.net [213.105.159.153]
4 glfd-bb-1b-ae0-0.network.virginmedia.net [213.105.172.6]
5 glfd-tmr-1-ae5-0.network.virginmedia.net [213.105.159.46]
6 tcl5-ic-1-as0-0.network.virginmedia.net [62.253.185.78]
7 212.58.239.249
8 * * *
Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Andy-PC [192.168.0.2]
22/ 100 = 22% |
1 26ms 25/ 100 = 25% 3/ 100 = 3% cpc15-lanc6-2-0-gw.3-3.cable.virgi
nmedia.com [86.10.162.1]
0/ 100 = 0% |
2 15ms 23/ 100 = 23% 1/ 100 = 1% brig-core-2a-ae4-2469.network.virg
inmedia.net [80.3.65.113]
0/ 100 = 0% |
3 19ms 26/ 100 = 26% 4/ 100 = 4% glfd-bb-1a-ae6-0.network.virginmed
ia.net [213.105.159.153]
0/ 100 = 0% |
4 26ms 26/ 100 = 26% 4/ 100 = 4% glfd-bb-1b-ae0-0.network.virginmed
ia.net [213.105.172.6]
0/ 100 = 0% |
5 26ms 25/ 100 = 25% 3/ 100 = 3% glfd-tmr-1-ae5-0.network.virginmed
ia.net [213.105.159.46]
0/ 100 = 0% |
6 28ms 23/ 100 = 23% 1/ 100 = 1% tcl5-ic-1-as0-0.network.virginmedi
a.net [62.253.185.78]
0/ 100 = 0% |
7 27ms 22/ 100 = 22% 0/ 100 = 0% 212.58.239.249

Trace complete.

C:\Users\Andy>

silverrambo · ‎16-08-2012

omg an answer from the Virgin team. Lets hope we cn get an aswer soon as to the problem

d_tox · ‎15-08-2012

Good to see you guys are still at the office! Hope this can be sorted soon, thanks for the update.

Hurbster · ‎17-08-2012

Still dropping out every 15 mins or so, nothing on the status reports either.

FranMa · ‎04-12-2010

Yep, the status report is not acknowledging the fault. It is still marked as 'good service'.

silverrambo · ‎16-08-2012

http://www.pingtest.net/result/68188453.png

Look at that :/

NIge · ‎20-10-2009

VM Status reports bear absolutely no relation to reality.

http://speedtest.net/result/2607207366.png