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Settled in nicely II
jomuir
Posts: 27
Registered: ‎02-01-2012
Helpful Answer

slow - due to traffic management?

Second day with Virgin Media 30Mb connection, is it so slow due to traffic management?

 

It has been this slow all day from the moment I have turned on my pc (which was after noon) so could this be traffic management?

 

From this website (Traffic Management Policy):-

Weekdays: 4pm – 6pm

Weekends: 10am – 10pm

 

Also seen on this site, but cannot find it anymore - weekends noon - midnight

 

 

Server Status states all is well 

 

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swt4ajp
Posts: 10,322
Registered: ‎20-06-2010

Re: slow - due to traffic management?

hi

 

it looks like traffic management

 

do you have any torrent software running?

do you use gaming consoles that connect to the net?

do you do heavy downloading?

 

Thanks
I do not work for Virgin Media, All advice is given at your own risk. Im A Computer Tech/Network Engineer If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Helpful Answer. | Connection Problems Check Here | Forum changes | Blackburnnet | Broadband Wiki |R36 Release Notes | GamesUnited | How to Test Your Speed | Blackburnnet on Facebook | GamesUnited on Twitter

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Settled in nicely II
jomuir
Posts: 27
Registered: ‎02-01-2012

Re: slow - due to traffic management?

[ Edited ]

Please see my answers below:--

 

 

do you have any torrent software running?- No

do you use gaming consoles that connect to the net? - No

do you do heavy downloading? - Yes, but I have not download a lot, I have been getting this speed from when I turned on my pc and before I had downloaded anything. I have a few things setup to download in the early hours because I know about the traffic management and fair play policy and do not want to affect my speeds in the days/evenings.

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Pro II
swt4ajp
Posts: 10,322
Registered: ‎20-06-2010

Re: slow - due to traffic management?

anyone else in your house using the net?

 

Thanks
I do not work for Virgin Media, All advice is given at your own risk. Im A Computer Tech/Network Engineer If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Helpful Answer. | Connection Problems Check Here | Forum changes | Blackburnnet | Broadband Wiki |R36 Release Notes | GamesUnited | How to Test Your Speed | Blackburnnet on Facebook | GamesUnited on Twitter

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Settled in nicely II
jomuir
Posts: 27
Registered: ‎02-01-2012

Re: slow - due to traffic management?

smartphone and this laptop - all other hardware off or only connected as a NAS

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Pro II
swt4ajp
Posts: 10,322
Registered: ‎20-06-2010

Re: slow - due to traffic management?

how much have you downloaded in the last week? approx

 

Thanks
I do not work for Virgin Media, All advice is given at your own risk. Im A Computer Tech/Network Engineer If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Helpful Answer. | Connection Problems Check Here | Forum changes | Blackburnnet | Broadband Wiki |R36 Release Notes | GamesUnited | How to Test Your Speed | Blackburnnet on Facebook | GamesUnited on Twitter

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Settled in nicely II
jomuir
Posts: 27
Registered: ‎02-01-2012

Re: slow - due to traffic management?

[ Edited ]

Sorry for double post - are these times right?

Weekends: 10am – 10pm

 

Thinking about it, I downloaded a few 4-5 GB about 3am - 7am...............would this cause traffic management to be implemented?

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Settled in nicely II
jomuir
Posts: 27
Registered: ‎02-01-2012

Re: slow - due to traffic management?

[ Edited ]

Not much this week (only the 4-5GB as mentioned above) , only got Virgin Media installed on Thursday morning/early afternoon

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Pro II
swt4ajp
Posts: 10,322
Registered: ‎20-06-2010

Re: slow - due to traffic management?

hi

 

standard traffic management is from 10am till 4pm and 4pm till 9pm and thats all day everyday

 

the link that you supplied was if someone s doing heavy downloading all day everyday and racked up alot of bandwidth/peer to peer

 

http://virginmedia.com/traffic

thats the link you want, that would give you the info you want

 

and no not that early in the morning

 

if you follow this link

 

Superhub

 

and also click here to do a speed test

also can you tell us if your connection to the router is Ethernet or wireless

if your on wireless try to change the wireless channel (also try to download inSSIDer that will tell you what wireless channel isn’t being used or the least used)

and post all the results here makes it quicker at diagnosing the issue

 

 

 

Thanks
I do not work for Virgin Media, All advice is given at your own risk. Im A Computer Tech/Network Engineer If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Helpful Answer. | Connection Problems Check Here | Forum changes | Blackburnnet | Broadband Wiki |R36 Release Notes | GamesUnited | How to Test Your Speed | Blackburnnet on Facebook | GamesUnited on Twitter

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Settled in nicely II
jomuir
Posts: 27
Registered: ‎02-01-2012

Re: slow - due to traffic management?

[ Edited ]

Tried laptop with network cable and wireless - both the same speed.

 

Currently testing via ethernet.

 

Not sure what all this means, but looks similar to the figures on the link you provided.

  Connection


Startup Procedure
ProcedureStatusComment
Acquire Downstream Channel307000000 HzLocked
Connectivity StateOKOperational
Boot StateOKOperational
Configuration FileOK 
SecurityEnabledBPI+

Downstream Channels
Lock StatusModulationChannel IDMax Raw Bit RateFrequencyPowerSNRDocsis/EuroDocsis locked
LockedQAM25619955616000 Kbits/sec307000000 Hz8.3 dBmV45.3 dBHybrid
LockedQAM25619855616000 Kbits/sec299000000 Hz8.4 dBmV44.8 dBHybrid
LockedQAM25620055616000 Kbits/sec315000000 Hz7.8 dBmV44.2 dBHybrid
LockedQAM25620155616000 Kbits/sec323000000 Hz7.6 dBmV44.7 dBHybrid
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown

Upstream Channels
Lock StatusModulationChannel IDMax Raw Bit RateFrequencyPower
LockedATDMA520480 Kbits/sec45800000 Hz37.0 dBmV
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV

Primary Downstream Service Flow
Downstream(0)
SFID7947
Max Traffic Rate33330000 bps
Max Traffic Burst3044 bytes
Mix Traffic Rate0 bps

Primary Upstream Service Flow
Upstream(0)
SFID8056
Max Traffic Rate3333000 bps
Max Traffic Burst8160 bytes
Mix Traffic Rate0 bps
Max Concatenated Burst8160 bytes
Scheduling TypeBest Effort

Current System Time:Sat Jan 07 23:16:49 2012
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