problems with overcrowding in the cm20 area

[mushers]

scratch that last comment it a bucket of **bleep** again

*insert sarcastic suprise smiliey*

well that lasted all of a week

[Ralph_R]

Hi mushers,

Sorry your still experiencing problems, there was a period of fairly high downstream utilisation at the time of your post, however these instances are generally fairly short lived and noticeable only during the evening.

Can you please confirm when these slow speed issues are occurring? Some speedtest results from different times of the day would be useful in confirming if it is this utilisation that is the source of your connection issues.

[mushers]

there should be an open fault ticket about this issue that was raised well over a month ago with cat c work need

have you checked this fault ? if so are there any updates ?

[Jen_A]

Hi mushers,

The fault reference for the over-utilisation on your connection is F001973851.

The Cat C resegmentation work is scheduled for completion by the end of the first week in June.

Just bump this post closer to the fix date so that we can provide more updates for you if required.

[mushers]

any news ? im guessing august but im not sure on the year

[Lindsey_P]

Hi mushers,

I've checked the fault reference previously quotes and can see that we're in fact still waiting on the Cat C resegmentation work. As such the fix date for the fault has been move back and now stands at 04/07/2012 (although this is subject to change).

Sorry for the inconvenience caused throughout this time, please feel free to post again for further updates.

[mushers]

im told the cat c work will take place next year ...is that right ? that would be 2 years+ from reporting an issue

[mushers]

well i see you have no intention of fixing this issue ...

[Nicola_C]

Hi mushers

F001973851 is currently with our planning team for Cat-C upgrade. The estimated date is 17/04/2013. Please accept our apologies for the delay.

Kind regards

[mushers]

had sky fibre installed today all i can say is wow what a difference a good ping and no latency make !

bye bye virgin you strung this out long enough