major routing problem?

[mr_pete]

I've lost access to quite  few sites....seems to be problems exiting the VM network...

C:\>tracert eu.playstation.com

Tracing route to eu.playstation.com [217.18.19.155]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms router_1.citadel [192.168.1.1]
2 11 ms 11 ms 12 ms cpc3-sutt4-2-0-gw.perr.cable.virginmedia.com [92.232.146.1]
3 51 ms 207 ms 344 ms sutt-geam-1a-ge15.network.virginmedia.net [80.1.68.38]
4 40 ms 11 ms 13 ms perr-geam-1b-tenge93-22.network.virginmedia.net [62.30.247.97]
5 12 ms 9 ms 24 ms perr-core-2b-ae2-0.network.virginmedia.net [62.255.149.197]
6 11 ms 23 ms 9 ms brhm-bb-1b-ae5-0.network.virginmedia.net [62.255.149.69]
7 84 ms 49 ms 21 ms manc-bb-1a-as6-0.network.virginmedia.net [62.253.185.134]
8 18 ms 19 ms 18 ms glfd-bb-1b-ae1-0.network.virginmedia.net [213.105.175.146]
9 21 ms 20 ms 21 ms glfd-tmr-1-ae5-0.network.virginmedia.net [213.105.159.46]
10 22 ms 23 ms 23 ms tcl5-ic-1-as0-0.network.virginmedia.net [62.253.185.78]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 ^C
Ctracert www.speedtest.net

Tracing route to www.speedtest.net [74.209.160.12]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms router_1.citadel [192.168.1.1]
2 40 ms 10 ms 11 ms cpc3-sutt4-2-0-gw.perr.cable.virginmedia.com [92.232.146.1]
3 13 ms 8 ms 12 ms sutt-geam-1a-ge25.network.virginmedia.net [80.1.68.162]
4 12 ms 24 ms 39 ms perr-geam-1a-tenge93-22.network.virginmedia.net [62.30.247.73]
5 12 ms 9 ms 12 ms perr-core-2a-ae2-0.network.virginmedia.net [62.255.149.133]
6 13 ms 23 ms 15 ms manc-bb-1c-ae5-0.network.virginmedia.net [62.255.149.65]
7 12 ms 15 ms 11 ms manc-bb-1a-ae11-0.network.virginmedia.net [213.105.159.85]
8 * * * Request timed out.
9 * * * Request timed out.

10 ^C

[smitj017]

I seem to be having the same issue. I usually use Google DNS (8.8.8.8), but have changed it back to virgins default and things seem to be working better

[jazzy639]

I'm also having MAJOR problems. This needs urgent attention from VM!

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\XXX>tracert hotmail.com

Tracing route to hotmail.com [65.55.72.183]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms XXX [192.168.1.1]
2 16 ms 11 ms 9 ms 10.232.208.1
3 11 ms 14 ms 10 ms renf-cam-1b-vXXX.network.virginmedia.net [80.4.6
4.XXX]
4 17 ms 8 ms 14 ms renf-core-1b-ae1-0.network.virginmedia.net [195.
182.176.177]
5 14 ms 15 ms 19 ms leed-bb-1b-as3-0.network.virginmedia.net [213.10
5.175.225]
6 18 ms 20 ms 23 ms popl-bb-1a-as1-0.network.virginmedia.net [213.10
5.175.130]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\XXX>tracert gigenet.com

Tracing route to gigenet.com [69.39.234.59]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms XXX[192.168.1.1]
2 21 ms 27 ms 53 ms 10.232.208.1
3 14 ms 15 ms 17 ms renf-cam-1a-vXXX.network.virginmedia.net [80.4.X
4.XX]
4 38 ms 26 ms 22 ms renf-core-1a-ae2-0.network.virginmedia.net [195.
182.176.165]
5 20 ms 24 ms 19 ms manc-bb-1a-as4-0.network.virginmedia.net [213.10
5.175.221]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.

[technocrat]

same here

[jazzy639]

How can we notify VM?

[technocrat]

Tracing route to lb1.www.ms.akadns.net [65.55.12.249] over a maximum of 30 hops: 1 32 ms 6 ms 11 ms 10.17.244.1 2 7 ms 23 ms 35 ms dund-geam-1a-ge219.network.virginmedia.net [81.97.48.145] 3 10 ms 11 ms 25 ms sgyl-core-1a-tenge71.network.virginmedia.net [62.30.251.49] 4 25 ms 11 ms 17 ms sgyl-core-2a-ae2-0.network.virginmedia.net [195.182.178.90] 5 16 ms 18 ms 17 ms manc-bb-1c-ae6-0.network.virginmedia.net [81.97.48.77] 6 15 ms 17 ms 17 ms manc-bb-1a-ae11-0.network.virginmedia.net [213.105.159.85] 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 gave up trying the rest its not gonna suddenly pick up the rest please reroute form your manc-bb-1a as this is dropping the packets. please fix this **bleep**

[ßodincus]

Confirmed major routing problem, many websites inaccessible and/or parts timing out.

Someone unplugged a core router to attack the hoover again at VM towers.

How to notify? SCREAM HARD!!!!

[jazzy639]

It's not just manc-bb-1a, tracert to hotmail.com shows packets stuck at leed-bb-1a

[jazzy639]

Someone flag this post for a moderator, perhaps that will get someone from VM that can help!

[jazzy639]

I can't even ring 150! It just beeps!