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BenMcr
Posts: 10,276
Registered: ‎11-08-2009

Re: just a question regarding my recent upgrade.

Can you go to speedtest.net and do a test and then post the results. Also are you using a wired or wireless connection?
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Settled in nicely I
mixindave
Posts: 19
Registered: ‎12-07-2010

Re: just a question regarding my recent upgrade.

http://www.speedtest.net/result/1856576360.png   the upload speed is just about  right.

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Settled in nicely I
mixindave
Posts: 19
Registered: ‎12-07-2010

Re: just a question regarding my recent upgrade.

17.2 Mbps and 2.2Mbps on the playstation test so nowhere near 60 is it :smileysad:  both wired

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Settled in nicely I
mixindave
Posts: 19
Registered: ‎12-07-2010

Re: just a question regarding my recent upgrade.

hi ive spoke to somebody about the issue and its sorted now. one thing i forgot to mention was traffic management. i know the limit for 30Mb through the day is 10GB and 5GB on evening beforemy speed would be reduced for a set amount of hours, anyway.. will i receive a higher amount of data for 60Mb? cheers

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Forum Team
Anudeep_B
Posts: 1,093
Registered: ‎23-11-2011

Re: just a question regarding my recent upgrade.

Hi mixindave,

 

Thanks for letting us know, glad to see your problem has sorted.

If you have recently had your speed increased as part of our speed doubling program then your traffic management allowances will also have been increased. Full details of the new management policy will be published in April. More information can be found here.

 

 

Kind Regards,

Anudeep B

Help & Support Forum Team



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