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One to Watch
lushy21
Posts: 9
Registered: ‎26-05-2011

can anyone help with the area reference numbers

can someone tell me if my area referance number would be the same as my sisters who lives 20 miles away, because we have the same and when i looked into if there was any problems in my area i can't work out if its me or her

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Omniscient
slated
Posts: 6,457
Registered: ‎28-01-2010

Re: can anyone help with the area reference numbers

area reference number appears on your bill.

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Super-Solver
Rose_R
Posts: 6,092
Registered: ‎08-06-2010

Re: can anyone help with the area reference numbers

Hi lushy21,

If you check your bill you should find the area reference number there.

Alternatively, you could call our Customer Care team on freephone 150 or 0845 454 1111 and they will be able to advise you.
Regards,

Rose Rafferty

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Fresh as a Daisy
Maureenmcgarry
Posts: 1
Registered: ‎17-11-2011

Re: can anyone help with the area reference numbers

My ref number is 20,when trying to register numbers are only 1-4
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Trust Me, I’m a Doctor
Chris_K
Posts: 3,335
Registered: ‎16-06-2010

Re: can anyone help with the area reference numbers

Hi Maureenmcgarry

 

Our area reference numbers go from 1-34. What are you trying to register for that only allows 1-4?

Regards,

Chris Kean

Help & Support Forum Team


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Emerging Talent
Jester25
Posts: 22
Registered: ‎09-12-2011

Re: can anyone help with the area reference numbers

Log into myvirginmedia the reference number is displayed next to your account number, afaik.

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Fresh as a Daisy
glynhetzel
Posts: 1
Registered: ‎10-07-2012

Re: can anyone help with the area reference numbers

Hello, if it goes from 1-34 then why have you sent me a 026 as my area reference number, and im not ring as it cost 15p a minute as u havent installed my landline yet not happy
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Boffin
martileic
Posts: 436
Registered: ‎13-04-2012

Re: can anyone help with the area reference numbers


glynhetzel wrote:
Hello, if it goes from 1-34 then why have you sent me a 026 as my area reference number, and im not ring as it cost 15p a minute as u havent installed my landline yet not happy

Last time I checked 26 was between 1 and 34 :smileyhappy:

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Fresh as a Daisy
Dixon2711
Posts: 1
Registered: ‎14-03-2013

Re: can anyone help with the area reference numbers

I'm having a similar problem. My area reffernce is 00 but it isnt listed in the drop down menu.

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Forum Team
Jen_A
Posts: 7,583
Registered: ‎23-11-2011

Re: can anyone help with the area reference numbers

Hi Dixon2711,

 

Please refer to the PM I have sent you, that should help :smileyhappy:

 


Jen_A
Help & Support Forum Team

Problem Solved?Fault with your service?We did warn you!
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