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Speed

We like it fast

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Get support for online gaming setup and connection issues

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Email

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Activity in Broadband

Hub 5x Modem Mode

As a new full-fibre customer, I've recently encountered an issue that I'd like to address. I've realised that I'm unable to utilise my own, expensive, wireless mesh system because the Virgin Media hub provided does not support modem mode. In my opini...

lancsdw by Tuning in
  • 7207 Views
  • 54 replies
  • 1 kudos

SIGN IN

Please can someone help?I have always used my ntl world.com email to sign into virgin email and account,Yesterday i was asked to sign in with a different email address which i had to create along with a new passwordso now instead of ntlworld.com it i...

Resolved! Hub 5x - pausing message

Anyone else getting this message when trying to pause a connection? cheers Rich    [MOD EDIT: Subject title changed for clarity]

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RichP2 by Joining in
  • 304 Views
  • 5 replies
  • 0 kudos

Hub 4 keeps rebooting randomly

Upgraded from hub 2 to 4 yesterday and since then my hub is on constant bright white light and randomly blinks and reboots and Ethernet connection also goes randomly slow. Nothing different connected since hub 2

slow Volt

I have been with VM for twenty yearsI pay about £80 a month for just BB, I have voltI get nowhere near the speeds promised , sometimes 350 but usually lessVM turned out to investigate and fitted a new cable into my house last weekspeeds have now drop...

Resolved! Not receiving emails from groups.io

Since sometime yesterday (19 Sept) I have stopped receiving all emails from all the groups on groups.io I subscribe to. Some posts appear in Bounces on my account on groups.io  e.g. mxin10.virginmedia.com: 421 mx1-prd-nl1-vmo.edge.unified.services mx...

AlpenDX by Tuning in
  • 6383 Views
  • 52 replies
  • 2 kudos

Emails bouncing from IO groups

Geting a lot of bounce warnings froM IO groups , says Hourly rate limit for IP exceeded.I have to click link to unbounce, anyone any ideasMy hourly rate of emails is only small  This has happened previously and is very annoying Regards Ian    mxin5.v...

g0fyd by Dialled in
  • 46 Views
  • 1 replies
  • 0 kudos

Transfer legacy unassigned Blueyonder mailbox to new VM account.

Hi, Please can a member of the admin team contact me directly to arrange moving an unassigned legacy Blueyonder mailbox to a new VM account. I am concerned it may be removed soon, as webmail access has recently been lost to this mailbox. Thank you

foxtrot2 by Just joined
  • 42 Views
  • 0 replies
  • 0 kudos