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Activity in Broadband

Blocked email - cannot reset password

Hello Is there anybody from Virgin that could help me to unblock my email account. I've tried to reset my password as instructed but am not having any luck at all.  Regards  Malcolm      [MOD EDIT: Subject title changed for clarity]

Hub 4 keep losing connection and dropping with 5GHZ

For several months our 5ghz wifi has kept dropping but the 2.4mhz is ok.I have 2 different names for the connections and had no problems since I put the Hub 4 in, which was almost 2 years ago. Now though, the 5ghz connection is dropping multiple time...

Poddys by Dialled in
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  • 3 replies
  • 0 kudos

SIGN IN

Please can someone help?I have always used my ntl world.com email to sign into virgin email and account,Yesterday i was asked to sign in with a different email address which i had to create along with a new passwordso now instead of ntlworld.com it i...

Resolved! VM connect not connecting hub 4

I am a Volt customer and saw I can get some free Wifi pods as a benefit but am required to run a test on my hub 4 via the VM Connect app. Unfortunately despite being connected to my wifi and it working on my device the app wont find the Hub, I've tri...

Hub 5x Modem Mode

As a new full-fibre customer, I've recently encountered an issue that I'd like to address. I've realised that I'm unable to utilise my own, expensive, wireless mesh system because the Virgin Media hub provided does not support modem mode. In my opini...

lancsdw by Tuning in
  • 7244 Views
  • 54 replies
  • 1 kudos

Resolved! Hub 5x - pausing message

Anyone else getting this message when trying to pause a connection? cheers Rich    [MOD EDIT: Subject title changed for clarity]

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RichP2 by Joining in
  • 306 Views
  • 5 replies
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Hub 4 keeps rebooting randomly

Upgraded from hub 2 to 4 yesterday and since then my hub is on constant bright white light and randomly blinks and reboots and Ethernet connection also goes randomly slow. Nothing different connected since hub 2