QuickStart, set up and connections
Installing and configuring your kit
3586 PostsActivity in Broadband
VM Connect app
The app keeps showing in can not connect to my Hub 4.Any ideas what I can do to rectify this.
Resolved! Internet keeps dropping in and out
HiI've been having issues for the past 3 days now where the WiFi keeps dropping. There's no issues in my area and an engineer is coming out to look at it but I'm wondering if the issue is potentially the main plug that gives the modem power? Or could...
Resolved! Can't disable SSID broadcasting on Hub 4 (option greyed out)
Hi All, recieved Hub 4 (replacement for older model) and plugged it in yesterday to set up.Once in the advanced settings, went to disable SSID broadcasting and the option was greyed out so unable to do so.Has anyone been able to found a way to disabl...
Resolved! I would like my old NTLWORLD email addresses deleting please
I have 3 old ntlworld email addresses that I would like deleting please. They are not linked to my current Virginmedia account so can't do it there. I have tried to log into the old account but my password does not work.
Email not working since 15/04/24
Seems that there a lot of problems being reported since yesterday, 15/04/24, mainly concerned with the SMTP server for outgoing mail. For me, I get: 16/04/24, 23:04:47: SEND - sending mail message(s) - 1 message(s) in queue16/04/24, 23:04:47: SEND - ...
Resolved! server unreachable on e-mail
I have been getting the server unreachable on my ntlworld.com accountan idea what is causing this and solution if any
Help! Secondary email disappeared
Me again sorry!My secondary @ntlworld email account has disappeared, it's not even showing up on the primary account?Up until I reinstalled email client I could send/receive (just no access to webmail)?I've tried accessing from webmail but just stuck...
I changed my NTL email password but it hasn't changed in Outlook and still works there
Hi so here is the problem I am facing, recently I had a trojan attack on my PC and had my Outlook account compromised, whoever did this gained access to my NTL email address and password, since then I have had numerous emails daily signing me up to a...
How to request replacement Hub/router?
Hi: My Super Hub 2 has started acting-up. Does anyone know how to request a replacement?It was in modem mode, but stopped working, so I disconnected all ethernet and performed a full pinhole reset as instructed by the support webpages. This got it wo...
When is a blocked email not a blocked email?
Why is it you block someone's email on your Virgin email, and it still lets the them through, even though sometimes its to trash, but sometimes it's to the inbox. You try to block them again, thinking you haven't blocked them in the first place, and ...
