QuickStart, set up and connections
Installing and configuring your kit
3586 PostsActivity in Broadband
I would like to cancel on of my two email addresses
I have two email addresses but would like to cancel one of them as I only get spam and threatening emails on it
WiFi pod
I’m now sick of posting on here no one from virgin gives a s### any one from virgin on here able to help me for getting a pod plz for the last time
Network Issue between Virgin and AWS?
Hello,Since last night I have noticed certain services are unable to function fully that seems to use AWS. Such as FlightRadar24, Signal, Slack etc.In terms of FlightRadar24 the website loads but no planes show. It seems the planes load via data-feed...
Hub 5 constantly drops out in modem mode
We had a hub 5 installed a few months gonas the old hub 4 constantly kept failing. However just lately we are having excessive dropouts all day and night. we have it in modem mode as have some devices that won't work as they need 2.4.ghz we have a n...
Relocation of Virgin Media Hub to another room
Hi,I'm struggling to get through via telephone. Can you please arrange for a technician visit to relocate my virgin media modem to a different room please? I aware of a £25 cost to do this.ThanksMichael
Hub 5x Questions - 2024
Hello,Just signed up for 2Gb and have some questions regarding the router, most answers are from last year so keen to verify current position.1. Where is modem only mode? Is that available yet as alluded to? If not, any ETA? 2. Is the WAN port on 5x ...
Unstable broadband connection
I have had years of totally reliable connection with Virgin Media until about 3-4 weeks ago. Since then I have been experiencing 'reliably unreliable' connection, with reduced bandwidth and dropouts tending to occur morning and evening. A VM engineer...
Moving Wall Socket
Hello,I was wondering if it would be possible to move the wall socket that the router/hub plugs into another room?If so, how would I go about doing this?Thanks
Connect app can't do modem test
Connect app can't do modem test??
SMTP Outlook / Windows Live / Windows 7 / SSL Problems - WORKAROUND
Thanks to Snoopdog for finding this but it seems that if you just use SMTP port 25 with no encryption (no TLS or SSL) then finally we can send e-mail again.Previously SMTP without SSL on port 25 was unsupported. However, now it is! How strange. That ...
