Reply
Tech Wizard III
jb66
Posts: 4,519
Registered: ‎08-03-2010

Re: Where is the promised R36 firmware.

Peter what tier are you on?

*I work for Virgin Media and my posts are my own opinions
Please use plain text.
Tech Wizard III
Peter_
Posts: 4,849
Registered: ‎24-06-2011

Re: Where is the promised R36 firmware.


jb66 wrote:

Peter what tier are you on?


XL 30Mb but no R36 so we will wait for an answer.

_______________________________________________________________

Has this post helped you out? say thanks by clicking on the RED STAR +☆
If I helped to answer your question then please click 'Helpful Answer' also
Please use plain text.
Tech Wizard III
jb66
Posts: 4,519
Registered: ‎08-03-2010

Re: Where is the promised R36 firmware.

I've just gave you the answer, please prepare an apology, it should go along the lines "I'm sorry jb66, I will never doubt you and will always listen to you in the future..."
*I work for Virgin Media and my posts are my own opinions
Please use plain text.
Tech Wizard III
Peter_
Posts: 4,849
Registered: ‎24-06-2011

Re: Where is the promised R36 firmware.


jb66 wrote:
I've just gave you the answer, please prepare an apology, it should go along the lines "I'm sorry jb66, I will never doubt you and will always listen to you in the future..."

I did read what you posted but Mark Wilkin has posted something rather different, no doubt you are probably correct but if so the announcement should not have been made should it especially in the community forum, it is bad enough that the upgrades have been put back without getting the wrong information about the firmware as well.:smileysurprised:

_______________________________________________________________

Has this post helped you out? say thanks by clicking on the RED STAR +☆
If I helped to answer your question then please click 'Helpful Answer' also
Please use plain text.
Tech Wizard I
Graham_A
Posts: 1,523
Registered: ‎22-02-2010

Re: Where is the promised R36 firmware.

[ Edited ]

On this rare occasion I have to say that I agree with Peter, :smileyembarrassed: Mark's postings can usually be relied upon.

_________________________________________________________
Graham
To say thanks click on the kudos star +☆.
If I have solved your problem please click on the helpful answer button.
Please use plain text.
Tech Wizard III
jb66
Posts: 4,519
Registered: ‎08-03-2010

Re: Where is the promised R36 firmware.

the announcment on the staff internal pages was poorly worded to be fair
*I work for Virgin Media and my posts are my own opinions
Please use plain text.
Just joined
adverserath
Posts: 6
Registered: ‎19-07-2012

Re: Where is the promised R36 firmware.

But im on XL30 and I have R35. 

Maybe its just a pilot rollout, give it to us first. If we complain, it must be broke. Good job its working eh? 

Please use plain text.
A regular I
andycambs
Posts: 109
Registered: ‎27-09-2009

Re: Where is the promised R36 firmware.

I'm on XL (30) as well and assumed that it would be available from the message shown.

I've rebooted umpteen times and nothing.

 

Please use plain text.
Just joined
virsox
Posts: 8
Registered: ‎17-02-2011

Re: Where is the promised R36 firmware.

So if it has not been done yet does anyone at Virgin or on the moon know when it will be done.

in B47 area, i have rebooted several times.

Please use plain text.
Forum Team
Benjamin_T
Posts: 3,545
Registered: ‎23-11-2011

Re: Where is the promised R36 firmware.

Hi All,

 

The firmware is being rolled out day-by-day until all Superhubs have received it.

 

This will be rolled out over the next week or so.

 

If you previously had R30 forced on to the Superhub by a staff member then please let us know as this can cause issues.

Kind Regards,

Benjamin_T
Help & Support Forum Team

Seen a useful post?Problem Solved?Fault with your service?
Please use plain text.