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Moon69
Posts: 11
Registered: ‎12-01-2012

SuperHub - can't login to 192.169.0.1

Hello.

 

Every few weeks I need to login to my SuperHub, and almost every time browsing to http://192.168.0.1/ gives me "Internet Explorer cannot display the webpage".

 

Rebooting the router fixes the issue for a few days - but this is a real pain for me. Why does this keep happening?

 

Cheers,

Moon.

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The Troubleshooter
Amer_Z
Posts: 2,955
Registered: ‎16-04-2010

Re: SuperHub - can't login to 192.169.0.1

Hi Moon69,

 

Sorry to heat about your troubles. Are you connected wired / wireless when this happens?

 

Have you tried a different browser? Or cleared the settings from Internet Explorer? When you are unable to access http://192.168.0.1/, do you have another device at your disposal to test this?


Amer_Z
Help & Support Forum Team

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The Sorter
Doctor9fan
Posts: 444
Registered: ‎18-05-2010

Re: SuperHub - can't login to 192.169.0.1

You could try: http://192.168.100.1 & see if that's any better. :cathappy:

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One to Watch
Moon69
Posts: 11
Registered: ‎12-01-2012

Re: SuperHub - can't login to 192.169.0.1

Thanks for replies.

 

I'm actually affected with the bug that is detailed in this thread:
Can't get SuperHub login page - support requested

 

In the above thread Virgin claim the issue is resolved by "Super Hub R36 Firmware Rollout", but it certainly is not... I never use Chrome and I am still getting the problem.

Super Hub R36 Firmware Rollout

 

Regards,

Moon

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The Sorcerer’s Apprentice
mikelkite
Posts: 30
Registered: ‎17-11-2010

Re: SuperHub - can't login to 192.169.0.1

This issue is STILL happening and its now 2014 with no real resolution from VM.

 

I too cannot access 192.168.0.1 without a reset and guess what I AM NOT ON SITE! 

 

How can VM not address this issue? I am going to modem mode and buy a real router as this is not solved in 3 years of troubleshooting.

 

SO many complaints about this and yet no resolution outside turn it off and on again.

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Superuser
horseman
Posts: 6,472
Registered: ‎15-09-2009

Re: SuperHub - can't login to 192.169.0.1


mikelkite wrote:

This issue is STILL happening and its now 2014 with no real resolution from VM.

 

I too cannot access 192.168.0.1 without a reset and guess what I AM NOT ON SITE! .....


Check suggestions in one of the other threads you duplicated this issue on!

Regards Tony
"Life is a Binary Inspired Turing Computed Hologram"(don't PM or @Mention me - in case ignoring you offends)
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