Slow upload speeds

[smitj017]

Hi everyone,

I've been having trouble with my Virgin Media XL upload speed, being much slower than usual. I usually get around 3 megabits per second, however today, while I was out, I found that I was unable to access anything at a reasonable speed (I tried accessing a webpage, a folder via FTP, and a video, to see if it was working). I have a VPN set up, FTP access to my Mac, a Subsonic music server, and a number of websites hosted through the connection, and all usually work very well, but speed tests are showing that my upload speed has dropped significantly (about 700kbps).

[smitj017]

Startup Procedure
Procedure	Status	Comment
Acquire Downstream Channel	299000000 Hz	Locked
Connectivity State	OK	Operational
Boot State	OK	Operational
Configuration File	OK
Security	Enabled	BPI+

Downstream Channels
Lock Status	Modulation	Channel ID	Max Raw Bit Rate	Frequency	Power	SNR	Docsis/EuroDocsis locked
Locked	QAM256	82	55616000 Kbits/sec	299000000 Hz	9.2 dBmV	39.7 dB	Hybrid
Locked	QAM256	81	55616000 Kbits/sec	291000000 Hz	9.4 dBmV	39.9 dB	Hybrid
Locked	QAM256	85	55616000 Kbits/sec	307000000 Hz	9.4 dBmV	39.6 dB	Hybrid
Locked	QAM256	86	55616000 Kbits/sec	315000000 Hz	9.3 dBmV	39.6 dB	Hybrid
Locked	QAM256	87	55616000 Kbits/sec	323000000 Hz	9.7 dBmV	40.4 dB	Hybrid
Unlocked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV	0.0 dB	Unknown
Unlocked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV	0.0 dB	Unknown
Unlocked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV	0.0 dB	Unknown

Upstream Channels
Lock Status	Modulation	Channel ID	Max Raw Bit Rate	Frequency	Power
Locked	ATDMA	5	20480 Kbits/sec	45800000 Hz	45.0 dBmV
Unlocked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV
Unlocked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV
Unlocked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV

---

Primary Downstream Service Flow
Downstream(0)
SFID	14042
Max Traffic Rate	33330000 bps
Max Traffic Burst	3044 bytes
Mix Traffic Rate	0 bps

---

Primary Upstream Service Flow
Upstream(0)
SFID	14041
Max Traffic Rate	833300 bps
Max Traffic Burst	8160 bytes
Mix Traffic Rate	0 bps
Max Concatenated Burst	8160 bytes
Scheduling Type	Best Effort

Current System Time:Fri Apr 06 21:03:43 2012 

[SamKnows]

With all that stuff running you could be getting traffic managed.

Edit now you have added that this dont look right

Max Traffic Rate - 833300 bps

That is less than 1mb

[astop123]

there has been an ongoing problem with the upstream config file, i have had this problem for the past 2 weeks

due to resegmentation work in my area,

my max  traffic rate was 0 bps and i had virtualy no upload at all

this has now been sorted, how long for i dont know,

just i thought that you could be suffering from the same fault

see my post

fault F001928677

[Amer_Z]

Hi smitj017,

I have sent you a Private Message regarding this. We'll be happy to progress things for you once we have received your reply.