on 07-12-2010 08:41
Issue F001406223 is still open and I have requested an update to heelp you all up to date with the progress of this fault.
on 30-12-2010 16:37
i know it's Christmas & all but it's been nearly a month since you said you'd update us on this repair...
...that you said would be fixed by the 3rd of December.
This is getting beyond a joke, paying £30 a month for an unusable service.
on 03-01-2011 14:46
I can confirm that this issue was fixed the same day I posted last (7th December). Can you please confirm you are still having issues. If you are please post from you Virgin Media connection as this will make it easier to locate your details.