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Settled in nicely I
Loki12
Posts: 11
Registered: ‎05-02-2012

Re: Routing problem? (media vkontakte)Part 2

[ Edited ]

I have the same problem on vk.com what should I do please help

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Pro II
paultechy
Posts: 7,899
Registered: ‎08-06-2010

Re: Routing problem? (media vkontakte)Part 2

[ Edited ]

can you post a tracert test to that site, works fine for me using virginmedia connection

----------------------------------------------------------
I work for Virgin Media - but all opinions I post here are my own. If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution
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Settled in nicely I
Loki12
Posts: 11
Registered: ‎05-02-2012

Re: Routing problem? (media vkontakte)Part 2

Connection


Startup Procedure
ProcedureStatusComment
Acquire Downstream Channel299000000 HzLocked
Connectivity StateOKOperational
Boot StateOKOperational
Configuration FileOK 
SecurityEnabledBPI+

Downstream Channels
Lock StatusModulationChannel IDMax Raw Bit RateFrequencyPowerSNRDocsis/EuroDocsis locked
LockedQAM2565055616000 Kbits/sec299000000 Hz8.5 dBmV42.7 dBHybrid
LockedQAM2564955616000 Kbits/sec291000000 Hz8.0 dBmV42.5 dBHybrid
LockedQAM2565155616000 Kbits/sec307000000 Hz9.1 dBmV43.1 dBHybrid
LockedQAM2565255616000 Kbits/sec315000000 Hz8.8 dBmV43.0 dBHybrid
LockedQAM2565355616000 Kbits/sec323000000 Hz9.4 dBmV43.6 dBHybrid
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown

Upstream Channels
Lock StatusModulationChannel IDMax Raw Bit RateFrequencyPower
LockedATDMA520480 Kbits/sec35800000 Hz45.5 dBmV
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV
 

Primary Downstream Service Flow
Downstream(0)
SFID718
Max Traffic Rate33330000 bps
Max Traffic Burst3044 bytes
Mix Traffic Rate0 bps

Primary Upstream Service Flow
Upstream(0)
SFID717
Max Traffic Rate3333000 bps
Max Traffic Burst8160 bytes
Mix Traffic Rate0 bps
Max Concatenated Burst8160 bytes
Scheduling TypeBest Effort

Current System Time:Mon Feb 06 08:19:49 2012 
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Settled in nicely I
Loki12
Posts: 11
Registered: ‎05-02-2012

Re: Routing problem? (media vkontakte)Part 2

 

C:\Users\Usuario>ping www.vk.com

Haciendo ping a www.vk.com [87.240.131.104] con 32 bytes de datos:
Respuesta desde 87.240.131.104: bytes=32 tiempo=70ms TTL=47
Respuesta desde 87.240.131.104: bytes=32 tiempo=68ms TTL=47
Respuesta desde 87.240.131.104: bytes=32 tiempo=67ms TTL=47
Respuesta desde 87.240.131.104: bytes=32 tiempo=71ms TTL=47

Estadisticas de ping para 87.240.131.104:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Minimo = 67ms, Maximo = 71ms, Media = 69ms

C:\Users\Usuario>tracert www.vk.com

Traza a la direccion www.vk.com [87.240.131.104]
sobre un maximo de 30 saltos:

1 9 ms 10 ms 7 ms 10.159.196.1
2 31 ms 67 ms 8 ms shef-geam-1a-ge213.network.virginmedia.net [81.9
7.81.165]
3 8 ms 9 ms 15 ms barn-geam-1a-pc112.network.virginmedia.net [81.9
7.95.130]
4 10 ms 10 ms 12 ms barn-geam-1b-v11.network.virginmedia.net [62.30.
240.39]
5 121 ms 405 ms 16 ms brad-core-1b-tenge94.network.virginmedia.net [62
.30.252.21]
6 8 ms 9 ms 10 ms brad-core-2b-ae2-0.network.virginmedia.net [212.
43.163.237]
7 9 ms 9 ms 9 ms leed-bb-1b-ae6-0.network.virginmedia.net [81.97.
80.121]
8 53 ms 7 ms 10 ms leed-bb-1a-ae0-0.network.virginmedia.net [62.253
.187.185]
9 12 ms 14 ms 17 ms know-core-1a-pc200.network.virginmedia.net [195.
182.178.146]
10 12 ms 12 ms 20 ms wb7301a.network.virginmedia.net [62.30.0.204]
11 19 ms 21 ms 18 ms brhm-bb-1a-ge-720-0.network.virginmedia.net [62.
30.249.46]
12 22 ms 37 ms 23 ms 0.ae1.mpr1.lhr1.uk.above.net [213.161.65.149]
13 33 ms 36 ms 51 ms linx-224.retn.net [195.66.224.193]
14 64 ms 75 ms 64 ms ae4-5.RT.POL.SPB.RU.retn.net [87.245.233.5]
15 61 ms 61 ms 61 ms GW-VKontakte.retn.net [87.245.252.98]
16 58 ms 59 ms 59 ms srv234-131.vkontakte.ru [87.240.191.234]
17 71 ms 93 ms 67 ms srv104-131.vkontakte.ru [87.240.131.104]

Traza completa.

C:\Users\Usuario>pathping www.vk.com

Traza a www.vk.com[87.240.131.104] sobre caminos de 30 saltos como maximo:
0 No hay recursos.

C:\Users\Usuario>

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Settled in nicely I
Loki12
Posts: 11
Registered: ‎05-02-2012

Re: Routing problem? (media vkontakte)Part 2

Thank you for reading my problem

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Pro II
paultechy
Posts: 7,899
Registered: ‎08-06-2010

Re: Routing problem? (media vkontakte)Part 2

[ Edited ]

looks like a issue with routing/firewall or the site has blocked your ip range since when i do a tracert 

last hop is  14    86 ms   101 ms    84 ms  srv248-131.vkontakte.ru [87.240.143.248]

 

you could try - Re: Can't connect to Gmail via Virgin network, can... - Help & Support Forum as a work around. and then contact the site to see if they're having an issues.

----------------------------------------------------------
I work for Virgin Media - but all opinions I post here are my own. If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution
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Settled in nicely I
Loki12
Posts: 11
Registered: ‎05-02-2012

Re: Routing problem? (media vkontakte)Part 2

[ Edited ]

Thank you very much but after trying evrything what was suggusted still have this problem probably there should be another solutin anyway thanks a lot for help

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Tech Wizard III
horseman
Posts: 4,498
Registered: ‎15-09-2009

Re: Routing problem? (media vkontakte)Part 2


Loki12 wrote:

Thank you very much but after trying evrything what was suggusted still have this problem probably there should be another solutin anyway thanks a lot for help


Sorry my Spanish is only slightly worse than my English! :smileysad:

I just hope you can follow my ramblings....  :smileywink:

 

I suspect it may be a DNS cache/redirect problem try using all the following IP's in your browser address bar:

87.240.131.102

87.240.131.103

87.240.131.104

Can you confirm all 3 still fail?

 

Unfortunately ICMP (and UDP) traceroutes are almost useless in these scenarios and you have to use TCPtraceroute instead.... and often a Layer Four Trace at that!  

eg: ICMP trace via LFT

Screen shot 2012-02-06 at 19.11.37.png

 

eg TCP (Nat friendly) LFT

 

Screen shot 2012-02-06 at 19.13.26.png

 

 

You can see how the hops/routes change with protocol and the SPI/flag based firewalls involved and also number of hops with source/dest ports I used below for each protocol and host server:

Screen shot 2012-02-06 at 19.20.05.png

 

Sometimes the host domain server load balancing schemes can cause issues for specific ISP's which you can't see conclusively on ICMP/UDP. The problem may therefore be sporadic,heal up and re-occur..... :smileysad:

If you use just an ICMP trace then it looks like you have a route into your host! 

 

Worst case wait 5+ days and Level2 will remote into your CMTS/uBR and check for you....

Unless other Sheffield users on your specific uBR can replicate the issue then it might take some time for Level2 to investigate/escalate to Level3/Networks! :smileysad:

If VK have blacklisted your IP range then unless it time expires the Webmaster or domain host Admin will only usually respond to a request from an ISP anyway.....

 

Usual heuristic diag is also to test same end device on another ISP or VM connection(preferably on same uBR as you) or conversely a known working PC on yours.

If VM proxy also fails/blocked then possibly a bridged relay proxy (ala Tor Project) could well function as a temporary work-around. 

Regards Tony
"Life is a Binary Inspired Turing Computed Hologram"
(don't PM me - in case ignoring you offends)
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Settled in nicely I
Loki12
Posts: 11
Registered: ‎05-02-2012

Re: Routing problem? (media vkontakte)Part 2

Thank you for helping me, but that still doesn't solved that problem

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Tech Wizard III
horseman
Posts: 4,498
Registered: ‎15-09-2009

Re: Routing problem? (media vkontakte)Part 2

Can you post the results of the TCPtrace to all 3 servers then please?
Regards Tony
"Life is a Binary Inspired Turing Computed Hologram"
(don't PM me - in case ignoring you offends)
Please use plain text.