New downstream channel appeared with very odd power level

[edonagain]

A new downstream channel has appeared with very high power level as below.

Doesn't seem to be bothering the superhub at all. Still running fine at 30 Mb.

I'm assuming it's in readiness for the 'double speed' update?

Anyone any thoughts?

Startup Procedure Procedure Status CommentAcquire Downstream Channel 314750000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK   Security Enabled BPI+

Downstream Channels Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis lockedLocked QAM256 126 55616000 Kbits/sec 314750000 Hz 5.5 dBmV 39.0 dB Hybrid Locked QAM256 121 55616000 Kbits/sec 290750000 Hz 5.6 dBmV 38.9 dB Hybrid Locked QAM256 122 55616000 Kbits/sec 298750000 Hz 5.8 dBmV 38.9 dB Hybrid Locked QAM256 125 55616000 Kbits/sec 306750000 Hz 5.8 dBmV 39.2 dB Hybrid Locked QAM256 127 55616000 Kbits/sec 322750000 Hz 46.1 dBmV 39.5 dB Hybrid Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown

Upstream Channels Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power Locked ATDMA 3 20480 Kbits/sec 27400000 Hz 34.8 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

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Primary Downstream Service Flow Downstream(0) SFID 924 Max Traffic Rate 33330000 bps Max Traffic Burst 3044 bytes Mix Traffic Rate 0 bps

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Primary Upstream Service Flow Upstream(0) SFID 923 Max Traffic Rate 3333000 bps Max Traffic Burst 8160 bytes Mix Traffic Rate 0 bps Max Concatenated Burst 8160 bytes Scheduling Type Best Effort

[edonagain]

Hi,

Still got this issue. Any VM Tech's any ideas?

Cheers ....

[piter]

I got problems with my broadband too and still havent heard from virgin media team ehh/; i tried phone them but i will not spent fortune  and hours to get hold on someone from   india who  will not be kind to help.

[Jen_A]

Hi edonagain,

I have sent you a PM regarding this and shall be happy to arrange for an engineer to visit as soon as we receive your reply.

[Jen_A]

Hi piter,

My apologies for the issues you are having with your connection currently.

I have not been able to identify any fault in the tests I have run.

As you are in a different area and on a totally different UBR to the OP, could you please start your own thread and detailing the exact problems you have and including as much information as you can?

Let us know if you are using a wired or wireless connection, what time of day you have any issues. Include any speedtests, traceroutes & pingtests you have performed if they are relevant to your problem.

[edonagain]

Just for info.

The superhub did an auto reset this morning and all channels are

now within spec!

Weird, but I'm not complaining

[jb66]

its a firmware bug when 5 downstream channels are active

[edonagain]

That would explain it.

Thanks for the info.