29-11-2011 06:24 - edited 29-11-2011 06:25
Yesterday (28 Nov) internet was very very slow (it had been for two days) so I reset (to default) the cable modem at http://192.168.100.1/ and this caused my internet connection to disappear. Its gone - totally.
It now says Network Access: Denied.
Connectivity State: Not synchronized
The cable modem just is blinking the sync light and nothing more. I live in ref area 03.
I've turned it off and on. Turned it off overnight but still no use. It just won't connect.
on 05-12-2011 11:52
We need to take a look at your connection to investigate this but as the last time you accessed these forums was not from your home connection we are unable to locate your account. Therefore I have sent you a PM, can you please reply with the information requested and we will look into this for you.
on 13-12-2011 11:13
Glad we could help! Thanks for letting us know.