on 20-06-2012 14:55
The fault reference previously quoted is fixed pending callbacks - this means that work on the issue is completed and our Outage team are contacting a portion of customer affected to confirmed that the problem is no longer causing issues for them.
If you're still experiencing problems with your connection, please let us know and supply ping tests and trace routes to bbc.co.uk from a wired connection.
on 20-06-2012 17:21
on 22-06-2012 21:38
We got asked if our problems had been fixed yestaday by an email and i
can confirm that they havent been fixed at all, the latency difference in games
is just awful and the badness of the internet is still there at this time of night.
on 24-06-2012 19:49
on 26-06-2012 19:01
05-07-2012 15:23 - edited 05-07-2012 15:24
The fault mentioned by my colleague above was closed as fixed around the time you last posted.
I can see that the ticket F002056627 is now open for load balancing issues on the local network, which would have similar symptoms though. This is due to be fixed in mid-August.
on 10-07-2012 16:32
Well to be perfectly honest the internet got sorted and it was great but up until yestaday
it has been messing around again and take till august to sort out? that is pathetic with
a company like you , you should want to get it done quickly for your customers instead of
us having shocking internet and being told you cant do anything with it... its stupid
when you full know that your customers have **bleep** lines and unstable lines!! SO GET IT SORTED.
on 13-07-2012 11:10