on 24-01-2012 22:11
on 29-01-2012 13:44
I have checked your modem and local network segment and I can see that there are times when you are in fact being affected by high utilisation. If this utilisation continues to become worse, we will pass this on to our network team to investigate.
I am very sorry for any inconvenience caused.
on 30-01-2012 22:51